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Local Authorities: Identity Verification vs. Authentication

– Think Digital Partners

  • Explainer
  • Posted by Good ID team (Good ID)
  • Via Donna Joyce (Auth0)
  • 7 April 2021

Breaking down the terminology behind identity management

Donna Joyce explains how identity verification differs from authentication, arguing that verification processes are crucial for building consumer trust.

"Identity verification (also called ‘identity proofing’) differs from traditional authentication in that it comes into play before users get their credentials to access an application or alongside the authentication process."

With a focus on the public sector, Joyce argues that digital identity needs to be better understood and managed, and contends that knowledge of the different terms - and what they refer to - is key.

Understanding how authentication and identity verification work together is a starting point for local authorities who want to provide the next generation of digital citizen services

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