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Could The Coronavirus Crisis Solve Digital IDs’ ‘Chicken and Egg’ Problem?


  • Viewpoint
  • Posted by Good ID team (Good ID)
  • 29 March 2020

Philipp Pointner, chief product officer at Jumio, outlines how the COVID-19 outbreak could mean digital ID becomes the norm much faster than expected

Pointer states that digital passports are the key to convincing companies and governments that digital IDs are more efficient than physical documents.

“There’s a ‘chicken and egg’ problem in place when it comes to the digital passport, said Webster – you cannot utilize a digital passport unless there’s acceptance of a digital passport.”

With businesses largely moving their work online on an unprecedented scale due to coronavirus, digital ID and verification has become a necessity. Pointer argues that it may become a widely accepted practice much sooner than it would have if the crisis had not caused such disruption.

But on a wider scale, change is inexorable. Wielding plastic IDs at checkout and at the airline gate, and swiping cards through readers, becomes all the more fraught as we confront a post-coronavirus world

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