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Bias, Blind Spots and Bad Identity Systems

– Women In Identity

  • Viewpoint
  • Posted by Good ID team (Good ID)
  • Via Emma Lindley (Women In Identity)
  • 31 July 2020

Explaining the dangers of bias, and how can we can build inclusive identity systems

In this blog post Emma Lindley explores how unaddressed and ingrained biases can form the basis of exclusionary technologies. People can face barriers in terms of their race, gender, financial status, physical ability, or neurodiversity.

“What happens when the ability to access a bank account no longer depends on the presence of a ramp to enter the bank, but the ability to recall a complex password or scan a fingerprint?”

Lindley writes that our own biases are incredibly hard to come to terms with - they’re ingrained in our very nature. This means that to overcome them we must take specific and clear steps, such as ensuring diverse teams, using testing that takes into account a broad range of users, and calling out biases in the industry.

The effects of biased systems compound and amplify existing disparities, and although the issue often begins with no ill-intent, unconscious bias that remains unchecked poses an existential threat to equality

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